Content and Compliance Lead

Content and Compliance Lead
Remote
£55,000 + Excellent Benefits

Digital Waffle is working in partnership with an award-winning provider of content, channel, and platform security solutions for the sports, media, and entertainment industries. This is a fantastic opportunity for an enthusiastic Content and Compliance Lead.

Job Role
We are hiring for a senior and strategic role within the Client Services Team. You will be responsible for overseeing the company's content enforcement and compliance initiatives on behalf of the customers.

Key Responsibilities:

• Leading enforcement and compliance and seeking to maximize service outcomes for the customers.
• Analysing internal system data to establish patterns and trends in order to effectively target compliance efforts. Identifying potential relationships between various entities involved in infringing properties.
• Engaging with problematic sites, platforms, and infrastructure hosting providers to highlight their roles in intellectual property crime, identify remedial actions, and drive compliance improvement measures.
• Designing and implementing effective enforcement processes. Where appropriate, liaising with the product, engineering, legal and operational teams to implement changes to support enforcement process improvements.
• Collaborating with colleagues within the Client Services Team and, where appropriate, directly with customers and other key stakeholders in matters concerning enforcement and compliance.
• Collating and presenting enforcement and compliance evidence to customers or their representatives as they build legal cases against non-compliant entities, collaborating with multiple customers where appropriate to bring greater combined legal force to bear.
• Ensuring enforcement notices are sent to the correct contacts, using the most appropriate message formatting and language.
• Managing external responses to enforcement measures.
• Communicating with well-known sites, platforms, infrastructure hosting providers, and CDNs in advance of key tent-pole events or competitions in order to facilitate and expedite compliance during event or competition time.

Requirements What do you need?

• Previous experience within a Legal or Content Enforcement Role - ideally in the cyber, software, or media/broadcast industry
• Previous case study experience
• Previous experience designing and implementing effective enforcement processes
• Strong analytical skills
• Experience in collecting, analysing, and interpreting data