Lead AV Engineer

Posted 09 March 2023
Salary £50000 - £55000 per annum
LocationSouth East London
Job type Permanent
DisciplineInfrastructure ​
Contact NameShaquille Stephenson

Job description

Lead AV Engineer
£50-55K DOE & Excellent Benefits

Digital Waffle is working with an exciting and innovative Creative Agency that works across retail and property development environments.
They have been involved in Mega-Projects with large Social Media companies as well as collaborating extensively with governments in the middle east on creating cutting-edge platforms.

To be successful in this position, applicants should have the following : 
  • Take a proactive approach to support their client’s audio-visual technical
  • requirements.
  • Foster good working relationships with our client’s key stakeholders.
  • Manage ticketing, call-outs, and proactive maintenance visits, and
  • conduct reviews to improve service levels.
  • Remote monitoring of systems to ensure client sites continue to remain operational.
  • visits/maintenance days across all client sites, including site visits
  • outside of the London area from time to time.
  • Ensuring that effective and up-to-date documentation is available for all
  • systems and that it is distributed to relevant parties.
  • Maintain SLAs and ticketing through Zendesk and that reporting
  • processes are followed, escalating and showing effective communication
  • of high-risk issues to the management team as required.

Project Engineering – secondary focus:

  • Support the team on presales ops and costings.
  • Create and amend bills of material documentation.
  • Ownership of small installations and upgrades to existing clients sites.
  •  Create and maintain key documentation across projects
  • Ensure quality equipment integration during test build and on-site,
  • maintaining high levels of quality control during delivery and installation.

Benefits of the role include : 
  • Hybrid Working from London Bridge Office
  • Share options
  • Occasional opportunities for international travel
  • 25 days AL
  • Share options after 12 months