Marketing Assistant

An amazing nutrition brand is on the hunt for a Marketing Assistant to join their fast-growing eCommerce team, working to resolve customer orders via Zendesk and helping to optimise eCommerce campaigns.

This brand is known for its first-class eCommerce campaigns and excellent service as much as it is known for its protein bars, and your role will be to and enhance this reputation.

Location: Birmingham (1 day per week in office)


Salary bracket: Entry-level role

• Experience working with Digital Chatbot platforms, preferably Zendesk.

• Happy to support and process sample orders for the business

• Work to monitor reviews, replying and ensuring feedback loops are created

• Capable of processing customer returns and refunds

• Ecommerce experience would be positive, but it is imperative you have an interest in digital marketing

• Strong organisation skills are a must- preferably use of MS office and Excel

• An understanding of paid media campaigns would be preferred 

• A big team player, working within a soley ecommerce focused team

This is the perfect entry-level role for someone looking to develop a career within an e-commerce and digital marketing environment. You will be given hands on training, guidance, and frequent progression opportunities. 

Keywords: Digital, Marketing, eCommerce, Digital Experience, reviews, customer experience