Technical Support Technician - 1st Line

£30000 - £35000 per annum
Torquay, Devon, South West, England
Permanent
IT Support
CM-24-1
Conor May-Payne
Apply now ➞
Position: Technical Support Technician (1st Line) 
Location: Ashburton 
Salary: £25,000 - £35,000  

The Role:  
We're on the lookout for an enthusiastic and motivated Technical Support Technician to join a dynamic and skilled support team.

If you thrive on solving technical challenges and delivering exceptional customer service, this could be the role for you! 

Benefits:  

  • Employee Assistance program  
  • Hybrid working  
  • Access to a personal trainer  
  • Healthcare insurance  
  • Paid training 
  • Social events and incentives  

Key Responsibilities  

  • Provide exceptional 1st line support to our customers across a range of vendor solutions. 
  • Confidently manage support calls, escalating when necessary. 
  • Collaborate with a team that’s dedicated to delivering world-class technical assistance. 
  • Grow your skills with access to paid training and individual personal development plans. 

Requirements  

  • A minimum of one year of support experience is preferred 
  • Proficiency in MS cloud technologies and troubleshooting  
  • Familiarity with Active Directory is highly desirable 
 
Desirable  
  • Hands-on experience with endpoint management tools like SCC, ManageEngine Endpoint Central, or QUEST tools is a significant advantage 

Apply online or email conor@digitalwaffle.co

Apply online.

Please note:Due to the high volume of exceptional CVs we receive, we may not be able to respond to each candidate individually. However, we'll carefully review your CV to see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further.
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Conor May-Payne
Conor May-Payne
IT & Infrastructure - UK
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