Holly Blaylock

Job Title: Service Desk AnalystLocation: Larbert (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Service Desk AnalystLocation: Clydebank (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Service Desk AnalystLocation: Wishaw (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Service Desk AnalystLocation: Livingston (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Service Desk AnalystLocation: Glasgow (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Role: Sales EngineerSalary: Up to 70k DOE (+comms)Location: Northampton (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!

Role: Sales EngineerSalary: Up to 70k DOE (+comms)Location: Swindon (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!

Role: Sales EngineerSalary: Up to 70k DOE (+comms)Location: Oxford (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!

Role: Sales EngineerSalary: Up to 70k DOE (+comms)Location: Milton Keynes (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!

Role: Sales EngineerSalary: Up to 70k DOE (+comms)Location: London (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!

Role: Pre-Sales EngineerSalary: Up to 70k DOE (+comms)Location: London (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!

Role: Pre-Sales EngineerSalary: Up to 70k DOE (+comms)Location: Milton Keynes (2 days)Are you an ambitious and client-centric professional with a passion for technology solutions? My client is looking for a dynamic Sales Engineer to join their team! In this role, you will be instrumental in driving technical discussions, understanding client needs, and crafting tailored solutions from their technology portfolio. If you thrive in a fast-paced environment and excel at building relationships while delivering technical expertise, we want to hear from you!Role Overview:As a Sales Engineer, you will be at the forefront of client engagement efforts. Your primary responsibilities will include:Conducting demos, presentations, and scoping calls to understand client requirements and effectively showcase our service portfolio.Cultivating trust and rapport with prospects and stakeholders, positioning yourself as a trusted advisor in cyber security solutions.Translating technical capabilities into customized solutions that align with client needs and business objectives.Executing proof of concepts and delivering comprehensive report write-ups to illustrate the value and feasibility of proposed solutions.Crafting technical proposals and tender responses that outline detailed solutions tailored to address client challenges.Contributing to marketing initiatives by leveraging your technical expertise to create and refresh marketing material that effectively communicates product benefits.Representing Longwall at industry events, networking with potential clients, and staying abreast of industry trends and developments.Driving maximum adoption and success of our managed services offerings through proactive client engagement and support.Creating and maintaining demo environments and technical sales material to facilitate impactful product demonstrations and proof of concepts.Collaborating with the Longwall team by offering constructive suggestions for improvement or identifying new opportunities, and providing support to colleagues as needed.Advantageous Skills:Entry level cyber securityISC2 SSCP, CCSP, CISSP qualification (CC, Security+)ISACACISMAWS / Microsoft cloud certificationsBenefits include:28 days' annual leave plus bank and public holidaysMatched employer pension contributionGroup life cover of 4 x basic salary24/7/365 virtual GPSickness protectionPrivate medical insuranceRegular social events with the companyIndividual training & development programmeHome workspace setup allowanceIf you're ready to take on a challenging and rewarding role in sales engineering, apply now to join this fantastic team!