OUTSIDE IR35  -  FULLY REMOTE My client is looking for an enthusiastic GRC Manager / Governance Risk and Compliance Manager to join the company to help move it to its next stage of evolution.  As a pivotal role in the company, the GRC manager will liaise with key stakeholders within Operations, Security and our executive team to help guide and attain the accreditations and compliances.  The ideal candidate will have a successful track record of managing and implementing global control and compliance programs, overseeing the management, training and development of controls and compliance. The following are responsibilities of the Governance Risk and Compliance Manager role:Assisting the development and maintenance of an audit plan, communicating this with key stakeholders and within the wider business;Working with our Security team to schedule and coordinate internal and external audits, communicated well in advance within the business, with requirements clearly defined;Liaise with external auditors to agree audit plans and ensure maintenance of the certification of standards held;Liaise with IT, Operations and Security to ensure vulnerability scans and penetration tests are conducted within agreed timelinesReview vulnerability, penetration test and incident management reportsDocumenting security breaches, post-incident and lessons learned activities for continual improvement.Liaise with IT, Operations and Security to ensure required controls are being maintained effectively to meet regulatory and standard requirements;Managing risks of the business and ensuring all business risks are controlled to reduce potential loss to business.Work with cross-functional stakeholders to understand the risks, establish and document governance and compliance processes across our organization. Updating and owning information security continuity of the business and schedule test plans accordingly.Working with our Client team to respond to customers assessment requests and to build out a database of answers within the GRC and DevSecOps space to improve response times to audit requestsBeing proactive in liaising with internal and external stakeholders on matters which relate to new or existing work and ensure changes in policies/ procedures are aligned to company Information Security and Quality Management systems and standards;Analyse Information Security and Quality Management performance by liaising closely with all teams and customers, proactively addressing any issues, mitigating potential risks, identifying, and recommending changes;Identifying and communicating regular threat updates impacting the business and technology landscape;Provide subject matter expert / quality reviews on Company documents and projects (i.e. tenders) as required Governance Risk and Compliance Manager Requirements:Sound knowledge and understanding of Information Security Standards and Quality, specifically SOC 2, CCPA, GDPR and ISO 27001Certified internal auditor, with experience of auditing various sectors;Professional information security qualifications will be required (e.g. ISO 27001 LA, CISA, CISM).Relevant technical understanding of legislation around GDPR, UK Data Protection Act and relevant legal and regulatory requirements of the industries and jurisdictions within which the company operates;Experience of providing guidance and advice to clients and stakeholders in order to promote a consistent approach;An eye for detail for improving customer satisfaction and improving client relations by direct interactions and taking corrective actions accordingly;

Service Desk Team LeadRemote£40,000+ Excellent BenefitsThis role is fully remoteDigital Waffle is working in partnership with a care specialist company. This is a fantastic opportunity for an enthusiastic and experienced Service Desk Team Lead.Job Role:We are looking for an experienced Service Desk Team Leader to assist us to deliver an outstanding Service Desk function. The person taking on this role will need to be technically strong, analytical, an excellent communicator, and able to work well under significant pressure, all whilst maintaining a cool and calm demeanor. Significant technical expertise is required to support business staff, as well as your team of Service Desk Analysts who currently operate remotely.To be successful in this role, you must have experience in the following:Lead and manage the Service Desk’s day-to-day operations.Plan and distribute workloads appropriately to ensure that business needs and deadlines are met.Take ownership and manage the business's ITSM system.Ensure Service Level Agreements and Key Performance Indicators are being maintained and adhered to.Report on SLA attainment, breaches, or incident trends to the infrastructure and Services Manager.Manage the IT Orders operations, processes, and staff; shipping and collecting IT assets to personnel and services throughout the UK.Plan Service Desk shifts to cover the daily operation.Provide a point of contact for escalations from the Service Desk.Ensure on-going escalations are handled in a timely manner, avoiding disruption, and minimizing business impact.Drive innovation and exploration of new ways to constantly improve ServiceDesk delivery.Support and mentor the Service Desk Analysts team.Participate in the development and execution of department continuous improvement plans.Participate in and encourage the sharing of good practices, processes, and successes with other business areas.Provide clear, concise, and relevant communication to ensure clarity of objectives and outputs.Occasionally you may be required to visit sites to resolve incidents and issues.Create and maintain documentation of IT services and operations.What’s in it for you?Working within a great cultureGreat company benefitsConstant trainingBlue Light Discount Card

Working in partnership with an award-winning provider of content, channel, and platform security solutions for the sports, media, and entertainment industries. This is a fantastic opportunity for an enthusiastic QA Engineer.Job RoleThe company in question require an experienced QA Engineer, with experience in manual and automated testing, to join their QA team to develop and execute tests on large-scale cloud-hosted applications and client SDKs to ensure product quality.What will your job look like?Working within the development/engineering teams, you will report to the lead QA reporting to the development/engineering Team Leader, where you will be responsible for all aspects of software testing within that team.QA Automation EngineerLEEDS (Fully Remote)£40,000 - £55,000 + Excellent BenefitsKey Requirements:Expertise in manual and automated testing.Background with at least one test automation framework and programming language.Knowledge using software configuration management (SCM) concepts and version control systems, especially GitUpdated experiance with modern delivery methodologies such as CI/CD.If you are interested and looking for more information please apply to be considered for this position.

Working in partnership with an award-winning provider of content, channel, and platform security solutions for the sports, media, and entertainment industries. This is a fantastic opportunity for an enthusiastic QA Engineer.Job RoleThe company in question require an experienced QA Engineer, with experience in manual and automated testing, to join their QA team to develop and execute tests on large-scale cloud-hosted applications and client SDKs to ensure product quality.What will your job look like?Working within the development/engineering teams, you will report to the lead QA reporting to the development/engineering Team Leader, where you will be responsible for all aspects of software testing within that team.QA Automation EngineerBirmingham (Fully Remote)£40,000 - £55,000 + Excellent BenefitsKey Requirements:Expertise in manual and automated testing.Background with at least one test automation framework and programming language.Knowledge using software configuration management (SCM) concepts and version control systems, especially GitUpdated experiance with modern delivery methodologies such as CI/CD.If you are interested and looking for more information please apply to be considered for this position.

Working in partnership with an award-winning provider of content, channel, and platform security solutions for the sports, media, and entertainment industries. This is a fantastic opportunity for an enthusiastic QA Engineer.Job RoleThe company in question require an experienced QA Engineer, with experience in manual and automated testing, to join their QA team to develop and execute tests on large-scale cloud-hosted applications and client SDKs to ensure product quality.What will your job look like?Working within the development/engineering teams, you will report to the lead QA reporting to the development/engineering Team Leader, where you will be responsible for all aspects of software testing within that team.QA Automation EngineerLondon (Fully Remote)£40,000 - £55,000 + Excellent BenefitsKey Requirements:Expertise in manual and automated testing.Background with at least one test automation framework and programming language.Knowledge using software configuration management (SCM) concepts and version control systems, especially GitUpdated experiance with modern delivery methodologies such as CI/CD.If you are interested and looking for more information please apply to be considered for this position.

Working in partnership with an award-winning provider of content, channel, and platform security solutions for the sports, media, and entertainment industries. This is a fantastic opportunity for an enthusiastic QA Engineer.Job RoleThe company in question require an experienced QA Engineer, with experience in manual and automated testing, to join their QA team to develop and execute tests on large-scale cloud-hosted applications and client SDKs to ensure product quality.What will your job look like?Working within the development/engineering teams, you will report to the lead QA reporting to the development/engineering Team Leader, where you will be responsible for all aspects of software testing within that team.QA Automation EngineerBirmingham (Fully Remote)£40,000 - £55,000 + Excellent BenefitsKey Requirements:Expertise in manual and automated testing.Background with at least one test automation framework and programming language.Knowledge using software configuration management (SCM) concepts and version control systems, especially GitUpdated experiance with modern delivery methodologies such as CI/CD.If you are interested and looking for more information please apply to be considered for this position.

Customer Data Analyst – London/Hybrid - Up to £50,000 SQL, PowerBI, Tableau, Advanced Excel, Adobe, IBM, Salesforce, Faststats, Bloomreach We are working with a leading ecommerce company who put their staff at the heart of their organisation. They have recently introduced a new customer data platform, which you will work on to create segments and data models to produce insights and data-driven decisions, in order of improving the overall experience of customers.  You will also be looking at executing the data campaign for marketing channels, including planning, architecture, selecting, reporting, and analysing performance. You will be working closely with stakeholders to gather requirements and produce insights. Key Skills  Background in data selection and campaign management.  Experience of working with large data sets, processes and techniques.  Previous role with an analytical, campaign or customer data management tool. IBM, Salesforce, Faststats, Bloomreach or Emarsys.  Proficient in data visualisation tools, such as Adobe, Power BI or Tableau.  Excellent statistical and numeracy skills.  Advanced Excel. 

Product Manager Nottingham (90% Remote) £70,000 & Excellent Benefits Digital Waffle are working in partnership with an established Technology organisation. This is a fantastic opportunity to for a dynamic and motivated Product Manager. Job Purpose: My client are looking for a Product Manager to evaluate our market opportunity, understand our customers’ needs, and drive product performance. To be successful in this role you must have experience in the following: Understanding the market and customers’ needs, becoming the expert on the market and speaking regularly to customers to validate this understandingCompetitor analysis, understanding the competitive landscape and clearly articulating our USPsWorking with Product Marketing on go to market and commercial planning, reporting progress vs plan monthly and ensuring alignment of go-to-market and development roadmapsProposition Ownership, taking ownership of the Rich Messaging proposition and ensure alignment between delivery roadmaps and across brands as appropriateOverseeing Product Development, ensuring development is delivered on time and to budgetGood interpersonal skills and experience of interacting with internal and external customersStrong line management experienceThe ability to understand complex technical concepts and present them simplyProven experience working with cross-disciplinary teamsCommercial acumenExperience of leading within a Product functionExperience defining requirements for software delivery for complex productsWhat’s in it for youProgressionRemote workingOpportunity to develop and learn new skillsExcellent benefits package including27 days holidays + bank holidaysBonus scheme£400 Christmas vouchers every year

Infrastructure Engineer (Security)Remote£45,000+ Excellent BenefitsThis role is fully remoteDigital Waffle is working in partnership with a care specialist company. This is a fantastic opportunity for an enthusiastic and driven Infrastructure Engineer.Job Role: The successful candidate will provide IT security expertise and support for the business's IT infrastructure, systems, operating systems, and software. This role is the final engineering escalation point for all IT security issues faced by the organization and therefore requires someone with excellent knowledge and a good amount of experience in the Cyber Security technology space.To be successful in this role, you must have experience in the following:Develop, deploy and operate a new SIEM for the business as well as other security applications and tools.Provide excellent IT technical engineering security expertise for servers, clients, services, and applications, both virtual and physical. These systems and services will be a mixture of on-premises and in the private and public cloud.Provide IT technical engineering security expertise and support for the network infrastructure, contributing to its design, implementation, and operation.Perform vulnerability assessments across all IT systems, using the results to advise and assist in the development and deployment of subsequent remediation.Working with the IT Infrastructure and Services Manager and other IT staff, plan for potential breaches and ways to mitigate and minimize the impact they would have.Undertake regular phishing tests for the business and work with external partners to carry out penetration tests and participate in the development and operation of resulting action plans.Play a fundamental role in the patching of all IT infrastructureWorking with the IT Infrastructure and Services Manager and other IT staff to develop the corporate network, systems, and security as and when required.The root causes analysis of IT security issues and implements appropriate solutions.Implement IT projects that are defined and planned with the liaison of the IT Infrastructure and Services ManagerParticipate in the development and maintenance of the DR processes.Create and maintain documentation of IT services and operations.Keep accurate records of company equipment, software, and installations.What’s in it for you?Working within a great cultureGreat company benefitsConstant trainingBlue Light Discount Card

Infrastructure Engineer (Microsoft 365)Remote£43,000+ Excellent BenefitsThis role is fully remoteDigital Waffle is working in partnership with a care specialist company. This is a fantastic opportunity for an enthusiastic and driven Infrastructure Engineer.Job Role: The purpose of this role will be to exploit the many opportunities to improve data handling functions already available to the business via its deployment of the online Microsoft 365 platform (such as the use of SharePoint Online to host staff file data, Document Classification, Data Loss Protection, Retention Policies, etc.) as well as the management and operation of the existing legacy data hosting platforms hosted in other locations.To be successful in this role, you must have experience in the following:Provide technical expertise of data storage opportunities and usage within Microsoft 365 (including, but not limited to SharePoint Online, and OneDrive).Management and migration of a complex on-premises data storage platform (Windows servers running DFS) to SharePoint OnlineImplementation and operation of Microsoft 365 Data Loss ProtectionImplementation and operation of Microsoft 365 Document ClassificationImplementation and operation of Microsoft 365 Retention PoliciesImplementation and operation of other Microsoft 365 data compliance and governance services.Management and operation of our backup and restore services. This will include regular restore tests to ensure the validity of data and internal processes.Adviceandassistinthedevelopmentanddeployment of IT security across the entire spectrum of the business's IT systems.Working with IT staff to develop the corporate network, systems, and security as and when required.The root causes analysis of technical issues and implements appropriate solutions.Implementing and participating in IT projects that are defined and planned with the IT Infrastructure and Services Manager and others.Participate in the development and maintenance of the business’s disaster and recovery processes.Create and maintain documentation of IT services and operations.What’s in it for you?Working within a great cultureGreat company benefitsConstant trainingBlue Light Discount Card

Azure Cloud Engineer Nottingham (90% remote) £55k - £60k & Excellent Benefits Digital Waffle is working in partnership with an outstanding Tech company, who are constantly growing. This is a fantastic opportunity for a dynamic, self motivated and proven Cloud Engineer. Job Purpose: You provide hands-on Azure implementation, configuration, and best practice support for key Azure infrastructure projects. To be successful in this role you must have experience in the following: Key Technologies:AzureTerraformKubernetesLinux or WindowsKey Responsibilities:Build infrastructure resources such as VM’s and storage, network configurations, and DevOps pipelinesProject work on Azure - building and configuring resources, setting up vpn's from Azure to 3rd partiesMigrate Applications from other platforms to Azure, building the equivalent functionality on Azure  infrastructure (CDN, Load balancing, monitoring, code pipelines, Azure Functions)Build Azure Landing Zone (policies, IAM, tagging and monitoring) and migrate resources into itDesign and implement strong technical solutions on Microsoft Azure utilising IaC and CI/CD techniques such as Terraform and Azure DevOps servicesStrong knowledge of Windows and/or Linux ServerExperience delivering projects using Azure DevOpsMicrosoft Azure migration, from On-Prem / Cloud to Azure Platform, Azure Database environmentKnowledge and experience with deployment orchestration and configuration management tools (Terraform, Azure DevOps, Kubernetes)What’s in it for you?Remote workingClear progressionAmazing company culture5 weeks annual leave (not including bank holidays!)

I have a top opportunity for a first-class Programmatic Operations Director to join a programmatic specialist agency based in the heart of London. This opportunity has arisen due to the exponential growth of the agency, which has since increased its programmatic offerings and is looking for someone to lead on programmatic strategy and operations within the agency.  Reporting into the Group MD, you will be responsible for refining client-facing programmatic strategy, contributing to the board's strategic directions and revenue targets, developing the product portfolio and managing the presentations of large and complex technical projects. Not only that, you will oversee a team of programmatic professionals, so you need to be an expert in your field! Location: London Salary: Dependent on experienceExperience in growing and developing a programmatic team, preferably within an agency environmentA high level of market knowledge is requiredMust be commercially sound with solid margin-based negotiation skillsHappy to contribute to and execute the board's strategic direction in terms of account growth and new client expansion plansComfortable presenting complex technical projects alongside sound commercial arguments to ensure decisions are made based on credibilityConfident in your role as a leader, happy to manage the rapidly growing tech and data teams, whilst inspiring existing staff Happy to oversee reporting, auditing and analysis The ability to work in conjunction with other team areas, to ensure that best practices are being followedAble to develop the device agnostic strategy, in preparation for audience and performance tracking Previous experience using DSPs, Adservers and DMPs is a mustStrong ability to build programmatic strategies for clients Sound knowledge of dashboard delivery and data automation Ultimately, this agency’s philosophy is working together to achieve great results, whilst having a good time doing so. You will need to be passionate, commercially astute, and inspiring, but also someone who knows it’s okay to fail sometimes. You will be creative and technical, commercial and out of the box, and a great leader to all! This role comes with excellent benefits, including a super competitive salary and much more. Keywords: Digital, Programmatic, Advertising, Adops, Operations, Director, Manager, Commercial, Clients