Job Title: IT Infrastructure Engineer Location: Derby, United Kingdom (Hybrid) Salary Range: £40,000 - £45,000 per annum (DOE) We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our dynamic team in Leicester. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a wide range of cutting-edge technologies to support the organisation's infrastructure. If you have a passion for Microsoft platforms, networking, virtualisation, cloud services, and IT security, along with hands-on experience in automation (ideally PowerShell) and Cisco technologies, this role is for you! Responsibilities:Utilise your comprehensive understanding and experience with Microsoft platforms, including Exchange Server, Active Directory, SharePoint, and Windows Server operating systems, to design and maintain robust and scalable solutions.Have at least 2 years of experience in a 3rd Line role.Demonstrate a strong knowledge of Storage Area Networks and backup systems to ensure data availability and disaster recovery readiness.Develop and maintain IT disaster recovery plans and business continuity solutions to safeguard against potential disruptions.Showcase your excellent and demonstrable knowledge of PowerShell automation to streamline and automate various IT processes.Configure and maintain Cisco network equipment, investigate complex LAN / WLAN / WAN issues, and resolve networking challenges promptly.Implement and manage servers in clustered VMware or Hyper-V virtualised environments for optimum performance and efficiency.Apply your comprehensive understanding of IT security across network, server, and application layers to safeguard the organisation against potential threats.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Demonstrate experience in implementing and managing cloud-based platforms and services, particularly Azure, to leverage the benefits of cloud computing.Utilise your experience with Cisco Unified Communication VOIP platform to enhance and support communication solutions.Additional Responsibilities:Collaborate with cross-functional teams to provide technical solutions and support various infrastructure initiatives.Stay updated with industry trends and best practices to continuously improve and optimise the organisation's infrastructure.Requirements:Proven experience as an IT Infrastructure Engineer or a similar role with hands-on experience in the technologies mentioned above.Have at least 2 years of experience in a 3rd Line roleIn-depth knowledge of Microsoft platforms, automation (ideally PowerShell), Storage Area Networks, backup systems, Cisco networking, and virtualisation technologies.Strong understanding of IT security principles and best practices.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Experience with implementing and managing cloud-based platforms such as Azure.Familiarity with Cisco Unified Communication VOIP platform is highly desirable.Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.Relevant certifications in Microsoft, Cisco, VMware, or other related technologies are a plus.Why Work with Us:Competitive salary within the range of £40,000 - £45,000, depending on your skills and experience.Opportunities for professional growth and career advancement in a fast-paced and innovative environment.Engage in exciting projects that leverage a wide range of cutting-edge technologies.Collaborative and supportive team culture with a focus on work-life balance.Modern and comfortable office space located in the heart of Leicester with easy access to public transport.Additional benefits package, including health insurance, pension, and generous holiday allowance.If you have a comprehensive understanding and experience in Microsoft platforms, networking, virtualisation, cloud services, IT security, and Cisco technologies, along with some type of automation skills, we encourage you to apply. Join our team and be a part of shaping the future of our IT infrastructure solutions. How to Apply: To apply for this position, please send your updated CV and a cover letter detailing your relevant experience and why you believe you are a suitable candidate for this role. Feel free to email your application to zak@digitalwaffle.co

Job Title: IT Infrastructure Engineer Location: Nottingham, United Kingdom (Hybrid) Salary Range: £40,000 - £45,000 per annum (DOE) We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our dynamic team in Leicester. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a wide range of cutting-edge technologies to support the organisation's infrastructure. If you have a passion for Microsoft platforms, networking, virtualisation, cloud services, and IT security, along with hands-on experience in automation (ideally PowerShell) and Cisco technologies, this role is for you! Responsibilities:Utilise your comprehensive understanding and experience with Microsoft platforms, including Exchange Server, Active Directory, SharePoint, and Windows Server operating systems, to design and maintain robust and scalable solutions.Have at least 2 years of experience in a 3rd Line role.Demonstrate a strong knowledge of Storage Area Networks and backup systems to ensure data availability and disaster recovery readiness.Develop and maintain IT disaster recovery plans and business continuity solutions to safeguard against potential disruptions.Showcase your excellent and demonstrable knowledge of PowerShell automation to streamline and automate various IT processes.Configure and maintain Cisco network equipment, investigate complex LAN / WLAN / WAN issues, and resolve networking challenges promptly.Implement and manage servers in clustered VMware or Hyper-V virtualised environments for optimum performance and efficiency.Apply your comprehensive understanding of IT security across network, server, and application layers to safeguard the organisation against potential threats.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Demonstrate experience in implementing and managing cloud-based platforms and services, particularly Azure, to leverage the benefits of cloud computing.Utilise your experience with Cisco Unified Communication VOIP platform to enhance and support communication solutions.Additional Responsibilities:Collaborate with cross-functional teams to provide technical solutions and support various infrastructure initiatives.Stay updated with industry trends and best practices to continuously improve and optimise the organisation's infrastructure.Requirements:Proven experience as an IT Infrastructure Engineer or a similar role with hands-on experience in the technologies mentioned above.Have at least 2 years of experience in a 3rd Line roleIn-depth knowledge of Microsoft platforms, automation (ideally PowerShell), Storage Area Networks, backup systems, Cisco networking, and virtualisation technologies.Strong understanding of IT security principles and best practices.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Experience with implementing and managing cloud-based platforms such as Azure.Familiarity with Cisco Unified Communication VOIP platform is highly desirable.Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.Relevant certifications in Microsoft, Cisco, VMware, or other related technologies are a plus.Why Work with Us:Competitive salary within the range of £40,000 - £45,000, depending on your skills and experience.Opportunities for professional growth and career advancement in a fast-paced and innovative environment.Engage in exciting projects that leverage a wide range of cutting-edge technologies.Collaborative and supportive team culture with a focus on work-life balance.Modern and comfortable office space located in the heart of Leicester with easy access to public transport.Additional benefits package, including health insurance, pension, and generous holiday allowance.If you have a comprehensive understanding and experience in Microsoft platforms, networking, virtualisation, cloud services, IT security, and Cisco technologies, along with some type of automation skills, we encourage you to apply. Join our team and be a part of shaping the future of our IT infrastructure solutions. How to Apply: To apply for this position, please send your updated CV and a cover letter detailing your relevant experience and why you believe you are a suitable candidate for this role. Feel free to email your application to zak@digitalwaffle.co

Job Title: IT Infrastructure Engineer Location: Coventry, United Kingdom (Hybrid) Salary Range: £40,000 - £45,000 per annum (DOE) We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our dynamic team in Leicester. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a wide range of cutting-edge technologies to support the organisation's infrastructure. If you have a passion for Microsoft platforms, networking, virtualisation, cloud services, and IT security, along with hands-on experience in automation (ideally PowerShell) and Cisco technologies, this role is for you! Responsibilities:Utilise your comprehensive understanding and experience with Microsoft platforms, including Exchange Server, Active Directory, SharePoint, and Windows Server operating systems, to design and maintain robust and scalable solutions.Have at least 2 years of experience in a 3rd Line role.Demonstrate a strong knowledge of Storage Area Networks and backup systems to ensure data availability and disaster recovery readiness.Develop and maintain IT disaster recovery plans and business continuity solutions to safeguard against potential disruptions.Showcase your excellent and demonstrable knowledge of PowerShell automation to streamline and automate various IT processes.Configure and maintain Cisco network equipment, investigate complex LAN / WLAN / WAN issues, and resolve networking challenges promptly.Implement and manage servers in clustered VMware or Hyper-V virtualised environments for optimum performance and efficiency.Apply your comprehensive understanding of IT security across network, server, and application layers to safeguard the organisation against potential threats.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Demonstrate experience in implementing and managing cloud-based platforms and services, particularly Azure, to leverage the benefits of cloud computing.Utilise your experience with Cisco Unified Communication VOIP platform to enhance and support communication solutions.Additional Responsibilities:Collaborate with cross-functional teams to provide technical solutions and support various infrastructure initiatives.Stay updated with industry trends and best practices to continuously improve and optimise the organisation's infrastructure.Requirements:Proven experience as an IT Infrastructure Engineer or a similar role with hands-on experience in the technologies mentioned above.Have at least 2 years of experience in a 3rd Line roleIn-depth knowledge of Microsoft platforms, automation (ideally PowerShell), Storage Area Networks, backup systems, Cisco networking, and virtualisation technologies.Strong understanding of IT security principles and best practices.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Experience with implementing and managing cloud-based platforms such as Azure.Familiarity with Cisco Unified Communication VOIP platform is highly desirable.Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.Relevant certifications in Microsoft, Cisco, VMware, or other related technologies are a plus.Why Work with Us:Competitive salary within the range of £40,000 - £45,000, depending on your skills and experience.Opportunities for professional growth and career advancement in a fast-paced and innovative environment.Engage in exciting projects that leverage a wide range of cutting-edge technologies.Collaborative and supportive team culture with a focus on work-life balance.Modern and comfortable office space located in the heart of Leicester with easy access to public transport.Additional benefits package, including health insurance, pension, and generous holiday allowance.If you have a comprehensive understanding and experience in Microsoft platforms, networking, virtualisation, cloud services, IT security, and Cisco technologies, along with some type of automation skills, we encourage you to apply. Join our team and be a part of shaping the future of our IT infrastructure solutions. How to Apply: To apply for this position, please send your updated CV and a cover letter detailing your relevant experience and why you believe you are a suitable candidate for this role. Feel free to email your application to zak@digitalwaffle.co

Job Title: IT Infrastructure Engineer Location: Leicester, United Kingdom (Hybrid) Salary Range: £40,000 - £45,000 per annum (DOE) We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our dynamic team in Leicester. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a wide range of cutting-edge technologies to support the organisation's infrastructure. If you have a passion for Microsoft platforms, networking, virtualisation, cloud services, and IT security, along with hands-on experience in automation (ideally PowerShell) and Cisco technologies, this role is for you! Responsibilities:Utilise your comprehensive understanding and experience with Microsoft platforms, including Exchange Server, Active Directory, SharePoint, and Windows Server operating systems, to design and maintain robust and scalable solutions.Have at least 2 years of experience in a 3rd Line role.Demonstrate a strong knowledge of Storage Area Networks and backup systems to ensure data availability and disaster recovery readiness.Develop and maintain IT disaster recovery plans and business continuity solutions to safeguard against potential disruptions.Showcase your excellent and demonstrable knowledge of PowerShell automation to streamline and automate various IT processes.Configure and maintain Cisco network equipment, investigate complex LAN / WLAN / WAN issues, and resolve networking challenges promptly.Implement and manage servers in clustered VMware or Hyper-V virtualised environments for optimum performance and efficiency.Apply your comprehensive understanding of IT security across network, server, and application layers to safeguard the organisation against potential threats.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Demonstrate experience in implementing and managing cloud-based platforms and services, particularly Azure, to leverage the benefits of cloud computing.Utilise your experience with Cisco Unified Communication VOIP platform to enhance and support communication solutions.Additional Responsibilities:Collaborate with cross-functional teams to provide technical solutions and support various infrastructure initiatives.Stay updated with industry trends and best practices to continuously improve and optimise the organisation's infrastructure.Requirements:Proven experience as an IT Infrastructure Engineer or a similar role with hands-on experience in the technologies mentioned above.Have at least 2 years of experience in a 3rd Line roleIn-depth knowledge of Microsoft platforms, automation (ideally PowerShell), Storage Area Networks, backup systems, Cisco networking, and virtualisation technologies.Strong understanding of IT security principles and best practices.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Experience with implementing and managing cloud-based platforms such as Azure.Familiarity with Cisco Unified Communication VOIP platform is highly desirable.Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.Relevant certifications in Microsoft, Cisco, VMware, or other related technologies are a plus.Why Work with Us:Competitive salary within the range of £40,000 - £45,000, depending on your skills and experience.Opportunities for professional growth and career advancement in a fast-paced and innovative environment.Engage in exciting projects that leverage a wide range of cutting-edge technologies.Collaborative and supportive team culture with a focus on work-life balance.Modern and comfortable office space located in the heart of Leicester with easy access to public transport.Additional benefits package, including health insurance, pension, and generous holiday allowance.If you have a comprehensive understanding and experience in Microsoft platforms, networking, virtualisation, cloud services, IT security, and Cisco technologies, along with some type of automation skills, we encourage you to apply. Join our team and be a part of shaping the future of our IT infrastructure solutions. How to Apply: To apply for this position, please send your updated CV and a cover letter detailing your relevant experience and why you believe you are a suitable candidate for this role. Feel free to email your application to zak@digitalwaffle.co

Job Title: IT Infrastructure Engineer Location: Loughborough, United Kingdom (Hybrid) Salary Range: £40,000 - £45,000 per annum (DOE) We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our dynamic team in Leicester. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a wide range of cutting-edge technologies to support the organisation's infrastructure. If you have a passion for Microsoft platforms, networking, virtualisation, cloud services, and IT security, along with hands-on experience in automation (ideally PowerShell) and Cisco technologies, this role is for you! Responsibilities:Utilise your comprehensive understanding and experience with Microsoft platforms, including Exchange Server, Active Directory, SharePoint, and Windows Server operating systems, to design and maintain robust and scalable solutions.Have at least 2 years of experience in a 3rd Line role.Demonstrate a strong knowledge of Storage Area Networks and backup systems to ensure data availability and disaster recovery readiness.Develop and maintain IT disaster recovery plans and business continuity solutions to safeguard against potential disruptions.Showcase your excellent and demonstrable knowledge of PowerShell automation to streamline and automate various IT processes.Configure and maintain Cisco network equipment, investigate complex LAN / WLAN / WAN issues, and resolve networking challenges promptly.Implement and manage servers in clustered VMware or Hyper-V virtualised environments for optimum performance and efficiency.Apply your comprehensive understanding of IT security across network, server, and application layers to safeguard the organisation against potential threats.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Demonstrate experience in implementing and managing cloud-based platforms and services, particularly Azure, to leverage the benefits of cloud computing.Utilise your experience with Cisco Unified Communication VOIP platform to enhance and support communication solutions.Additional Responsibilities:Collaborate with cross-functional teams to provide technical solutions and support various infrastructure initiatives.Stay updated with industry trends and best practices to continuously improve and optimise the organisation's infrastructure.Requirements:Proven experience as an IT Infrastructure Engineer or a similar role with hands-on experience in the technologies mentioned above.Have at least 2 years of experience in a 3rd Line roleIn-depth knowledge of Microsoft platforms, automation (ideally PowerShell), Storage Area Networks, backup systems, Cisco networking, and virtualisation technologies.Strong understanding of IT security principles and best practices.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Experience with implementing and managing cloud-based platforms such as Azure.Familiarity with Cisco Unified Communication VOIP platform is highly desirable.Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.Relevant certifications in Microsoft, Cisco, VMware, or other related technologies are a plus.Why Work with Us:Competitive salary within the range of £40,000 - £45,000, depending on your skills and experience.Opportunities for professional growth and career advancement in a fast-paced and innovative environment.Engage in exciting projects that leverage a wide range of cutting-edge technologies.Collaborative and supportive team culture with a focus on work-life balance.Modern and comfortable office space located in the heart of Leicester with easy access to public transport.Additional benefits package, including health insurance, pension, and generous holiday allowance.If you have a comprehensive understanding and experience in Microsoft platforms, networking, virtualisation, cloud services, IT security, and Cisco technologies, along with some type of automation skills, we encourage you to apply. Join our team and be a part of shaping the future of our IT infrastructure solutions. How to Apply: To apply for this position, please send your updated CV and a cover letter detailing your relevant experience and why you believe you are a suitable candidate for this role. Feel free to email your application to zak@digitalwaffle.co

Job Title: Service Desk AnalystLocation: Larbert (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: IT Infrastructure Engineer Location: Northampton, United Kingdom (Hybrid) Salary Range: £40,000 - £45,000 per annum (DOE) We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our dynamic team in Leicester. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining a wide range of cutting-edge technologies to support the organisation's infrastructure. If you have a passion for Microsoft platforms, networking, virtualisation, cloud services, and IT security, along with hands-on experience in automation (ideally PowerShell) and Cisco technologies, this role is for you! Responsibilities:Utilise your comprehensive understanding and experience with Microsoft platforms, including Exchange Server, Active Directory, SharePoint, and Windows Server operating systems, to design and maintain robust and scalable solutions.Have at least 2 years of experience in a 3rd Line role.Demonstrate a strong knowledge of Storage Area Networks and backup systems to ensure data availability and disaster recovery readiness.Develop and maintain IT disaster recovery plans and business continuity solutions to safeguard against potential disruptions.Showcase your excellent and demonstrable knowledge of PowerShell automation to streamline and automate various IT processes.Configure and maintain Cisco network equipment, investigate complex LAN / WLAN / WAN issues, and resolve networking challenges promptly.Implement and manage servers in clustered VMware or Hyper-V virtualised environments for optimum performance and efficiency.Apply your comprehensive understanding of IT security across network, server, and application layers to safeguard the organisation against potential threats.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Demonstrate experience in implementing and managing cloud-based platforms and services, particularly Azure, to leverage the benefits of cloud computing.Utilise your experience with Cisco Unified Communication VOIP platform to enhance and support communication solutions.Additional Responsibilities:Collaborate with cross-functional teams to provide technical solutions and support various infrastructure initiatives.Stay updated with industry trends and best practices to continuously improve and optimise the organisation's infrastructure.Requirements:Proven experience as an IT Infrastructure Engineer or a similar role with hands-on experience in the technologies mentioned above.Have at least 2 years of experience in a 3rd Line roleIn-depth knowledge of Microsoft platforms, automation (ideally PowerShell), Storage Area Networks, backup systems, Cisco networking, and virtualisation technologies.Strong understanding of IT security principles and best practices.Experience of working with both on-prem and cloud environments - migration experience from on-prem to Azure would be great.Experience with implementing and managing cloud-based platforms such as Azure.Familiarity with Cisco Unified Communication VOIP platform is highly desirable.Excellent problem-solving skills and the ability to diagnose and resolve complex IT issues efficiently.Relevant certifications in Microsoft, Cisco, VMware, or other related technologies are a plus.Why Work with Us:Competitive salary within the range of £40,000 - £45,000, depending on your skills and experience.Opportunities for professional growth and career advancement in a fast-paced and innovative environment.Engage in exciting projects that leverage a wide range of cutting-edge technologies.Collaborative and supportive team culture with a focus on work-life balance.Modern and comfortable office space located in the heart of Leicester with easy access to public transport.Additional benefits package, including health insurance, pension, and generous holiday allowance.If you have a comprehensive understanding and experience in Microsoft platforms, networking, virtualisation, cloud services, IT security, and Cisco technologies, along with some type of automation skills, we encourage you to apply. Join our team and be a part of shaping the future of our IT infrastructure solutions. How to Apply: To apply for this position, please send your updated CV and a cover letter detailing your relevant experience and why you believe you are a suitable candidate for this role. Feel free to email your application to zak@digitalwaffle.co

Job Title: Service Desk AnalystLocation: Clydebank (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Service Desk AnalystLocation: Wishaw (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Business Analyst (NEC/Northgate Housing Management System)Location: Coventry, United Kingdom (Hybrid)Salary: £65,000 per annumAre you a skilled professional with expertise in NEC (Northgate) housing management systems? Do you have a passion for optimising processes and driving efficiency within the housing sector? If so, we have an exciting opportunity for you to join our team!Key Skills:NEC (Northgate) experience (other HMS systems like Orchard etc may be accepted)Position Overview:We are currently seeking a talented NEC (Northgate) Housing Management System Specialist to join our dynamic team in Birmingham. In this role, you will be responsible for managing and optimising our NEC (Northgate) housing management system to ensure seamless operations and enhance service delivery.Key Responsibilities:Oversee the implementation, configuration, and maintenance of the NEC (Northgate) housing management system.Collaborate with internal stakeholders to identify system requirements and customise solutions to meet organisational needs.Provide technical support and training to staff members on the effective use of the NEC (Northgate) system.Develop and implement system enhancements to improve efficiency, accuracy, and user experience.Stay informed about industry best practices and emerging trends in housing management systems.Conduct regular audits and assessments to ensure compliance with regulatory requirements and data security standards.Requirements:Extensive experience working with NEC (Northgate) housing management systems is essential.Strong technical proficiency with the ability to troubleshoot issues and perform system configurations.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Proven ability to manage multiple projects simultaneously and prioritise tasks in a fast-paced environment.Relevant qualifications in IT, housing management, or a related field are preferred.Benefits:Competitive salary of £65,000 per annum.Opportunities for professional development and career advancement.Comprehensive benefits package, including pension contributions and healthcare options.A supportive and inclusive work environment that values diversity and fosters collaboration.If you are a dedicated professional with a passion for leveraging technology to drive positive change in the housing sector, we want to hear from you! Join our team and help us continue to deliver exceptional housing services to our communities.

Job Title: Service Desk AnalystLocation: Livingston (on-site once every 6wks max)Salary: Up to 30k DOEWe are currently looking for a Service Desk Analyst to join a growing team in the Edinburgh area, however, this is on an almost remote model, with on-site work only required a maximum of once every six weeks. This role offers unbeatable progression and professional development from day one!Responsibilities:Provide first-line technical support and troubleshooting for IT-related issues via phone, email, or in person.Log all support interactions accurately and efficiently in the ticketing system.Escalate complex issues to the appropriate IT teams for resolution.Assist with the installation, configuration, and maintenance of hardware and software.Ensure all support activities are carried out within agreed service levels.Proactively identify and address potential problems to minimise downtime and disruption.Collaborate with other IT teams to improve processes and enhance the overall service delivery.Qualifications:Previous experience in a similar role, preferably in a customer service-oriented environment.Strong knowledge of IT systems, including hardware, software, and networking.Familiarity with industry-standard security standards and legislation such as ISO27001, ISO22301, and PCI Security Standards.Excellent problem-solving skills and attention to detail.Ability to prioritize and manage multiple tasks in a fast-paced environment.Effective communication skills, both written and verbal.Full UK driving license and access to own car for occasional travel to client sites.Benefits:Competitive salary based on experience.Comprehensive benefits package including health insurance and retirement plan.Opportunities for career growth and professional development.If you are passionate about providing exceptional customer service and have the skills and qualifications required for this role, we would love to hear from you!Please note this role is not accepting candidates from outside of the UK and does not offer sponsorship.

Job Title: Business Analyst (NEC/Northgate Housing Management System)Location: Birmingham, United Kingdom (Hybrid)Salary: £65,000 per annumAre you a skilled professional with expertise in NEC (Northgate) housing management systems? Do you have a passion for optimising processes and driving efficiency within the housing sector? If so, we have an exciting opportunity for you to join our team!Key Skills:NEC (Northgate) experience (other HMS systems like Orchard etc may be accepted)Position Overview:We are currently seeking a talented NEC (Northgate) Housing Management System Specialist to join our dynamic team in Birmingham. In this role, you will be responsible for managing and optimising our NEC (Northgate) housing management system to ensure seamless operations and enhance service delivery.Key Responsibilities:Oversee the implementation, configuration, and maintenance of the NEC (Northgate) housing management system.Collaborate with internal stakeholders to identify system requirements and customise solutions to meet organisational needs.Provide technical support and training to staff members on the effective use of the NEC (Northgate) system.Develop and implement system enhancements to improve efficiency, accuracy, and user experience.Stay informed about industry best practices and emerging trends in housing management systems.Conduct regular audits and assessments to ensure compliance with regulatory requirements and data security standards.Requirements:Extensive experience working with NEC (Northgate) housing management systems is essential.Strong technical proficiency with the ability to troubleshoot issues and perform system configurations.Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Proven ability to manage multiple projects simultaneously and prioritise tasks in a fast-paced environment.Relevant qualifications in IT, housing management, or a related field are preferred.Benefits:Competitive salary of £65,000 per annum.Opportunities for professional development and career advancement.Comprehensive benefits package, including pension contributions and healthcare options.A supportive and inclusive work environment that values diversity and fosters collaboration.If you are a dedicated professional with a passion for leveraging technology to drive positive change in the housing sector, we want to hear from you! Join our team and help us continue to deliver exceptional housing services to our communities.