Technical Lead

Posted 17 January 2023
Salary £40000 - £50000 per annum
LocationKingston upon Hull
Job type Permanent
DisciplineInfrastructure ​
ReferenceSS-563
Contact NameShaquille Stephenson

Job description

Technical Lead
Hull
40-50k DOE + Excellent benefits 

Digital Waffle is working with a leading provider of interpreting and translation services to the Public Sector throughout the UK. As a result of continuing expansion & success of the business, my client now has an exciting new opportunity for an experienced IT Systems Manager. 

Main Job Tasks and Responsibilities 
  • Provide technical support on-site and remotely to 30+ staff.
  • Escalate out of scope tickets to our IT supplier.
  • Onboard new users to the business in configuring new laptops/desktops and software. 
  • Maintaining inventory of hardware and software.
  • Repairing/upgrading hardware software. 
  • Assisting with audits and certifications relevant to IT and security i.e. CE+ 
  • Understanding business needs and recommending solutions to optimise workflows using IT systems.
  • Consider and recommend system changes to improve efficiency, reliability, performance, security and staff experience. 
  • Document, implement and review processes and procedures to support IT services where required. 
Education, skills and competencies 
  • Experience in mixed environment (Windows and Mac), mainly Windows 10/11 
  • Good understanding of Azure AD, DNS 
  • Proficient with Microsoft O365 environment (i.e. managing email, Teams, SharePoint, OneDrive, etc.)
  • Understand basic networking and network troubleshooting 
  • Excellent communication skills, both written and verbal 
  • Passionate about all things technical 
  • Self-motivated to deliver the required results 
  • Ability to work flexibly. 
Desirable
  • Experience in data migration 
  • Professional IT qualification 
  • Experience working with WordPress 
  • Experience of working in a start-up environment. 
What's in it for you?
  • 20 Days hol
  • Discounts
  • Discretionary Bonus
  • Annual Bonus
  • Performance Bonus
  • Health Insurance
  • Optical, Dental and Mental Cover