Technical Account Manager
£40000 - £46000 per annum
Birmingham, West Midlands
Permanent
IT
BBBH1511_1754041342
Zak Jones
Role: Technical Account Manager
Salary: £46,000
Location: Birmingham, UK (hybrid)
We're looking for an experienced and customer-focused Technical Account Manager to join our growing team. In this role, you'll be the bridge between our customers and technical teams - ensuring we understand their requirements and deliver solutions that exceed expectations.
Key skills:
- Working with Azure
- Troubleshooting issues
- Lead projects
- Customer retention
- Translating technical to non-technical stakeholders
What You'll Do
- Build strong relationships with new and existing customers, acting as their main technical point of contact
- Understand customers' technical requirements and translate them into actionable solutions
- Work closely with internal teams to ensure successful delivery and ongoing support
- Proactively identify opportunities to add value and strengthen long-term partnerships
What We're Looking For
- Previous experience in a technical account management, technical customer success, or similar role
- Strong technical understanding (SaaS/software or infrastructure experience desirable)
- Excellent communication skills, with the ability to explain complex technical concepts in simple terms
- A proactive, consultative approach to customer engagement
What's on Offer
- £46,000 salary
- Hybrid role
- Opportunity to work with innovative solutions and a supportive, collaborative team
- Clear progression opportunities as the company grows
If you're a technically-minded professional who loves building relationships and helping customers get the most from their technology, we'd love to hear from you!
Apply now or contact us for more details.
Apply online.
Please note:Due to the high volume of exceptional CVs we receive, we may not be able to respond to each candidate individually. However, we'll carefully review your CV to see if it aligns with our current job openings. If your skills are a perfect match, a recruiter will be in touch to discuss the opportunity further.
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Zak Jones
DevOps, Cloud & Infrastructure - UK
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Technical Account Manager
Birmingham, West Midlands
£40000 - £46000 per annum
Permanent