2nd Line IT Support Technician

Job Title: 2nd Line IT Support Technician
Location: Cambridge
Salary: £25,000 - £27,000 + Benefits

The Role
We are a growing and well-established IT consultancy, providing support to a range of clients from innovative start-ups to large multinational organisations. Our team enjoys a hardworking yet friendly and flexible environment, where professional growth and ongoing training are encouraged.

This role offers the chance to work on a wide variety of projects and technologies, with opportunities to develop your skills further through hands-on experience and targeted training.

Key Skills & Experience
The ideal candidate will have experience in, or exposure to, the following:

• IT support experience (minimum 2 years preferred)
• Windows Server (2016-2025)
• Windows 10 & 11
• macOS
• GPO, DNS & DHCP
• Microsoft Exchange Online and Office 365
• Active Directory
• Hyper-V / VMware
• Firewalls, VPN implementation and configuration
• Sophos AV and Endpoint Encryption
• SharePoint Online
• Microsoft Office (2010-2016)
• Knowledge of Linux systems (desirable)

About You

• Personable, with strong organisational skills and attention to detail
• Able to manage your own workload effectively
• Confident working both remotely and on-site with clients

Requirements

• Minimum of 2 years' IT support experience (or equivalent capability)
• Full, clean UK driving licence and access to a car (site visits required; mileage reimbursed)

Benefits

• Casual dress
• Company pension
• Cycle to work scheme
• Free parking

If you are interested in this role, apply directly or email a copy of your CV