2026 IT support salary guide.
Hiring or working in IT support in 2026? Our 2026 IT support salary guide shares up-to-date benchmarks across first to third line, helpdesk and service desk roles. Whether you're shaping hiring plans or exploring your next step, use it to support salary decisions and understand what the market's paying.
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FAQS
IT support salary guide FAQs.
This guide is for employers hiring IT support and helpdesk professionals, and individuals working in 1st to 3rd line support. Whether you manage a support team or work in IT service delivery, this guide is designed for you.
It provides current salary benchmarks across IT support and helpdesk roles. Whether you're hiring or exploring your next step, the guide helps you understand pay trends, skill demand, and the structure of support teams in 2026.
The guide includes IT Support Manager, Helpdesk Manager, Service Desk Analyst, 1st Line Support, 2nd Line Support, 3rd Line Support, IT Technician, and Helpdesk Team Lead. It spans entry-level to leadership roles in support environments.
The projected average salary for IT support roles in the UK in 2026 is around £39,562. This estimate is based on 2025 salary benchmarks combined with expected annual pay growth of approximately 3%, supporting fair pay planning for essential technical service positions.
As businesses rely more on hybrid setups and always-on systems, the demand for strong support teams has grown. Skilled IT support professionals who can resolve issues quickly and minimise downtime are in high demand, driving up salaries.
Yes. Our bespoke benchmarking service provides market-specific salary data for IT support roles. Whether you're hiring or reviewing internal pay structures, we can support your decisions. Learn more here.