Specialists in IT support recruitment.
Struggling to hire IT support? We're your solution! Our IT support recruitment expertise connects you with skilled professionals who keep your tech running smoothly. Let us find the perfect fit to resolve user issues and ensure your technology empowers, not hinders.
THE PROBLEM
Haven’t got the time to go through applications?
With so many CVs flooding your inbox, finding the perfect candidate feels like searching for a needle in a haystack. But don’t worry - we can help!
At Digital Waffle, we specialise in IT support recruitment. We streamline the process using advanced technology and market expertise. This ensures you only see top-tier candidates, saving you time and resources.
Whether you need help desk technicians, technical support specialists, or desktop support engineers, we've got you covered. Let's find the IT support talent your team needs to excel. Reach out to us today!
THE SOLUTION
Why you should partner with us.
Keep your business running smoothly with reliable support.
We'll connect you with dependable and efficient IT support professionals who can troubleshoot issues, maintain systems, and keep your technology infrastructure running smoothly, minimising downtime and maximising productivity.
Empower your users with expert assistance.
Leverage our understanding of user needs and IT support best practices to identify candidates who excel at providing clear and efficient technical assistance, resolving user issues promptly and creating a positive support experience.
Prevent problems before they arise.
Our targeted recruitment approach ensures you find candidates with the technical skills, proactive mindset, and dedication to preventative maintenance to keep your systems running optimally and minimise future issues.
TESTIMONIALS
What our clients say about us.
WHY WE’RE DIFFERENT
What makes us unique.
We don’t wait for candidates to come to us. Our team of 20 skilled recruitment consultants builds relationships with top professionals year-round. This means we really get to know their abilities, goals, and career plans. When you have a job opening, we can quickly find the perfect candidate who matches your company’s culture and needs.
We’re not a large, impersonal corporation. Our smaller team allows us to give you the personalised attention you deserve. We take the time to understand your specific needs and find the best talent for your company. You won’t be just another client to us – you’ll get dedicated service from experienced professionals who care about making successful placements.
Intuch offers more than just traditional recruitment services. We use a subscription-based model that spreads the cost of hiring over 6 or 12 months, reducing upfront expenses. Plus, our guarantee means if a candidate leaves within a certain period, we’ll refill the role. This innovative approach ensures you have ongoing access to top talent with minimal risk and maximum return on investment.
BENEFITS
What you will get in return.
A team of recruitment specialists
We have a team of 20 tech and digital recruitment specialists here to help you fill your roles.
IT support recruitment specialists
We have a dedicated team of IT support resourcers to ensure we find the best possible candidates.
Dedicated account manager
A dedicated account manager is on hand, to ensure a seamless hiring process.
Direct comms with hiring manager
We will come and visit your office on a monthly basis for regular progress updates - if required.
Specialist hiring consultancy
We assess your current recruitment strategies and provide expert guidance to optimise every step.
Ongoing pipeline of candidates
We will create a pipeline of candidates interested in your company and share them with you.
Third-party PSL agencies
We partner with niche agencies to help fill slightly more difficult roles.
Access to top-line tech stack
Access to Linkedin Recruiter, SourceBreaker, Workable, Idibu, HubSpot, Apollo, Lusha, Vidyard.
Monthly marketing support
Our Marketing Manager is on hand to promote your vacancies and EVP across our channels.
Access to all the job boards
Access to all job boards including Jobsite, CV Library, Indeed, Reed, Monster Jobs, CW Jobs and Total jobs.
OUR DISCIPLINES
Our recruitment expertise.
In addition to IT support, we specialise in recruiting top IT talent across various disciplines. From cyber security specialists to IT infrastructure experts, we’ll help you find the right professionals to strengthen your team.
MEET THE TEAM
Meet the IT team.
IT Support Engineer
IT Support Engineer
IT Support Engineer
IT Support Engineer
FAQs
IT support FAQs.
IT support roles are the backbone of any organisation. We understand that you need candidates with not only technical expertise but also excellent customer service skills. Our specialised IT support recruiters are industry veterans who can identify the perfect fit for your team, ensuring your systems run smoothly and your users are always supported.
Our recruitment agency specialises in placing top talent within various IT support roles. Here's a glimpse of the positions we can help you fill:
- Help Desk Technicians
- Technical Support Specialists
- Desktop Support Engineers
- IT Support Analysts
- Customer Support Representatives
And many more! We go beyond technical skills to find candidates who are a great fit for your team culture. Our focus is on identifying individuals with strong analytical and problem-solving abilities, excellent communication skills, and a passion for helping others. This ensures you find the talented IT support professionals you need to build and maintain a high-performing team.
Our recruitment process typically takes just 10 days, notably quicker than the usual 30 days for internal recruitment, and this timeframe includes initial briefing, candidate search, selection, and final placement.
Looking to hire IT support talent and need support? Not to worry, we’ve got you covered. Submit your vacancy and one of our specialist consultants will then be in touch with you shortly to discuss your specific requirements in a bit more detail.